1. What Are Cookies

This Cookie Policy explains how Hexanest LTD., operating as HexaNest ("HexaNest," "Company," "we," "us," or "our"), uses cookies and similar technologies when you access or use our websites, applications, platform, and related online services collectively referred to as the "Service."

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

What Are Cookies?

Cookies are small text files or pieces of data that websites may place or store on your browser or device.

Cookies can allow a website to:

Recognize a browser or device
Maintain a user session
Authenticate account access
Remember preferences
Store settings
Maintain security
Prevent fraud
Understand website usage
Measure performance
Diagnose technical problems
Improve functionality

Cookies may contain or generate identifiers that, alone or when combined with other information, may constitute personal information under applicable privacy law.

Similar Technologies

In addition to traditional browser cookies, HexaNest or our authorized service providers may use similar technologies where appropriate, including:

Local storage
Session storage
Software development kits ("SDKs")
Pixels
Tags
Scripts
Log files
Device or browser identifiers
Session identifiers
Authentication tokens
Similar storage or tracking technologies

References to "cookies" in this Policy include these similar technologies where appropriate.

Cookies are not automatically capable of accessing every file or piece of information stored on your device.

The information collected depends on the specific cookie or technology being used.

2. Types of Cookies We Use

HexaNest may use the following categories of cookies and similar technologies.

2.1 Strictly Necessary Cookies

Strictly necessary cookies are required for core Service functionality, security, authentication, account management, and other essential operations.

They may be used to:

Authenticate users
Maintain login sessions
Enable secure account access
Remember security-related settings
Process authentication requests
Prevent unauthorized access
Detect suspicious activity
Prevent fraud
Maintain network and application security
Route traffic
Maintain Service availability
Process subscription or checkout functionality
Remember cookie-consent preferences
Protect forms and other interactive features

These cookies are required to provide functionality that a user specifically requests or reasonably expects from the Service.

HexaNest does not use strictly necessary cookies for unrelated advertising purposes.

Although you may be able to block these cookies through your browser or device settings, doing so may cause parts of HexaNest to stop functioning or prevent you from:

Signing in
Maintaining a session
Accessing projects
Using account features
Completing payments
Using secure portions of the Service

Where applicable law permits strictly necessary cookies to operate without separate opt-in consent, HexaNest may use them without requesting additional consent.

2.2 Functional Cookies

Functional cookies help provide enhanced functionality and remember user preferences.

They may be used to remember:

Language preferences
Interface preferences
Display settings
User selections
Application preferences
Session-related settings
Recently used features
Other personalization choices

Functional cookies are intended to improve usability and convenience.

HexaNest does not use functional cookies for third-party behavioural advertising.

Where applicable law requires consent before functional cookies are used, HexaNest will request the appropriate consent.

If functional cookies are disabled, certain preferences may need to be selected again during future visits and some non-essential functionality may be limited.

2.3 Analytics and Performance Cookies

HexaNest may use analytics and performance cookies to understand how users interact with the Service and to improve its operation.

These technologies may collect information relating to:

Pages viewed
Features accessed
Buttons selected
Session duration
Navigation paths
Referring pages or websites
Device type
Browser type
Operating system
Approximate geographic region derived from an IP address
Application performance
Page-loading times
Errors
Crashes
Feature usage
Frequency of visits
General interaction patterns
Technical events

We may use this information to:

Understand how HexaNest is used
Improve Service performance
Diagnose errors
Identify technical issues
Evaluate feature adoption
Improve user experience
Test changes
Maintain reliability
Measure traffic
Improve product development

Where reasonably possible and appropriate, analytics information may be aggregated, de-identified, or otherwise limited.

However, analytics technologies can sometimes involve identifiers or information that qualifies as personal information.

Where applicable law requires consent for analytics or performance cookies, those cookies will not be activated until the required consent has been obtained.

Cookie Categories May Change

The particular technologies HexaNest uses may change as the Service develops.

If we introduce a materially different cookie or tracking practice, we will update this Cookie Policy and obtain any consent required by applicable law.

3. What We Do NOT Use Cookies For

At the time of this Policy, HexaNest does not use cookies for the purpose of:

Selling personal information
Renting personal information
Operating as a data broker
Building unrelated third-party advertising profiles
Tracking users across unrelated websites for third-party behavioural advertising
Serving third-party behavioural advertisements through the HexaNest Service

HexaNest does not sell personal information collected through cookies in exchange for monetary compensation.

Advertising and Marketing

Hexanest LTD. may advertise HexaNest through external platforms.

The fact that HexaNest advertises through a third-party platform does not necessarily mean that the HexaNest Service uses behavioural advertising cookies.

If Hexanest LTD. later introduces:

Advertising pixels
Retargeting technologies
Cross-site advertising cookies
Behavioural advertising
Audience-building technologies
Third-party marketing cookies

that materially change the practices described in this Policy, we will update this Cookie Policy and implement any notice, choice, or consent mechanisms required by applicable law before using those technologies.

Nothing in this section prevents Hexanest LTD. from using aggregated, de-identified, contextual, or non-personal information for legitimate business analytics or marketing measurement where permitted by law.

4. Third-Party Cookies

HexaNest relies on certain third-party service providers to operate portions of the Service.

Depending on the technologies used, these providers may place or access cookies or similar technologies on your browser or device.

Third-party service providers may include providers of:

Cloud infrastructure
Hosting
Authentication
Security
Fraud prevention
Payment processing
Subscription management
Analytics
Error monitoring
Performance monitoring
Customer support
Communications
Content delivery
Technical infrastructure
Other Service functionality

Payment Providers

A payment processor may use cookies or similar technologies to:

Complete transactions
Maintain checkout sessions
Detect payment fraud
Secure payment information
Authenticate transactions
Comply with financial and legal requirements

Authentication and Security Providers

Providers assisting with account security or authentication may use cookies to:

Verify login sessions
Authenticate users
Detect suspicious access
Maintain account security
Prevent fraudulent activity

Analytics Providers

Where HexaNest uses third-party analytics providers, those providers may use cookies or identifiers to process information on our behalf for purposes such as:

Traffic measurement
Product analytics
Error diagnosis
Service improvement
Performance monitoring

Where required by applicable law, non-essential third-party cookies will be subject to appropriate consent controls.

Responsibility for Service Providers

Where a third party processes personal information on behalf of Hexanest LTD., we take reasonable steps to select and manage service providers in accordance with applicable privacy obligations.

A service provider's own privacy or cookie policy may also apply to information it independently collects or processes.

This Cookie Policy does not govern cookies placed independently by unrelated third-party websites that you choose to visit.

External Websites

HexaNest may contain links to third-party websites.

If you leave HexaNest and visit another website, that website may use its own cookies and tracking technologies.

Hexanest LTD. does not control cookies independently placed by unrelated external websites.

You should review the applicable privacy and cookie policies of those services.

5. Cookie Duration

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies

Session cookies are temporary.

They generally expire when:

You close your browser;
You end a session;
Your authentication session expires; or
Another predetermined session event occurs.

Session cookies may be used for purposes such as:

Authentication
Security
Navigation
Temporary preferences
Session continuity

Persistent Cookies

Persistent cookies remain on your device after your browser is closed until:

Their predetermined expiration date;
You manually delete them;
Your browser removes them;
They are replaced; or
They are otherwise invalidated.

Persistent cookies may be used for purposes including:

Remembering preferences
Maintaining certain account settings
Recognizing returning browsers
Recording cookie choices
Security
Analytics

Hexanest LTD. seeks to limit cookie retention periods to periods reasonably appropriate for the purpose of the applicable technology.

Third-Party Cookie Duration

Third-party service providers may determine the duration of cookies they place or control, subject to applicable contractual arrangements and legal requirements.

The exact lifespan of individual cookies may change as providers update their technology.

Where HexaNest provides a cookie preference tool or detailed cookie inventory, that tool may provide additional information concerning particular cookies and their duration.

6. Managing Cookies

You may have several ways to manage cookies and similar technologies.

Cookie Preference Controls

Where HexaNest provides a cookie banner, consent-management platform, or cookie preference centre, you may use those controls to manage available non-essential cookie categories.

Depending on applicable law and the technologies being used, available choices may include:

Accepting optional cookies
Rejecting optional cookies
Enabling individual cookie categories
Disabling individual cookie categories
Changing a previously selected preference

Your choices may themselves need to be stored in a strictly necessary cookie so that HexaNest can remember them.

Browser Controls

Most web browsers allow users to:

View stored cookies
Delete cookies
Block cookies
Block third-party cookies
Restrict cookies
Clear browsing data
Manage site-specific permissions

The exact method varies by browser and device.

Device Controls

Mobile devices and applications may provide additional controls relating to:

Storage
Tracking
Advertising identifiers
Application permissions
Privacy settings

Consequences of Blocking Cookies

Blocking or deleting strictly necessary cookies may prevent HexaNest from functioning correctly.

This may affect:

Account authentication
Login persistence
Security
Project access
Checkout
Subscription functionality
Saved preferences
Other Service features

Disabling optional cookies should not prevent access to essential portions of the Service, although some convenience, analytics, or personalization features may be reduced.

Clearing Cookies

If you delete cookies after selecting your preferences, HexaNest may no longer be able to recognize your previous cookie choices.

As a result, you may be asked to select those preferences again.

Similarly, using another browser, device, or browser profile may require a separate preference selection.

7. Consent

Hexanest LTD. obtains and manages cookie consent in accordance with applicable legal requirements.

Strictly Necessary Cookies

Certain cookies are required to deliver functionality requested by you, maintain account security, authenticate users, prevent fraud, or otherwise operate the Service.

Where applicable law allows these cookies to operate without separate opt-in consent, HexaNest may activate them when you access the Service.

Under Canada's Anti-Spam Legislation, cookies can in certain circumstances be treated as having the necessary consent based on a person's conduct, provided it is reasonable to believe that the person consented to their installation.

Non-Essential Cookies

Where applicable law requires consent before functional, analytics, performance, marketing, or other non-essential cookies are used, Hexanest LTD. will seek that consent through an appropriate mechanism such as:

A cookie banner
Cookie preference centre
Consent-management interface
Other appropriate notice and choice mechanism

Where opt-in consent is required, applicable non-essential cookies should not be activated until the required consent is provided.

Meaningful Consent

Where cookie information constitutes personal information, Hexanest LTD. seeks to provide information sufficient for users to understand:

What types of information are collected
The purposes for which information is collected
The types of technologies being used
Relevant categories of third parties
Material consequences of the collection, use, or disclosure where appropriate
How available choices can be exercised

Withdrawal or Change of Consent

Where processing relies on consent, you may change or withdraw your consent to optional cookies through available cookie controls or browser settings, subject to technological and legal limitations.

Withdrawal of consent does not make previous lawful processing unlawful.

Browser Choices

If you configure your browser to refuse a particular cookie, Hexanest LTD. will not intentionally circumvent that browser setting.

Under Canadian anti-spam rules, a person's conduct remains relevant to whether consent to a cookie can reasonably be inferred.

Consent Records

Where appropriate or legally required, Hexanest LTD. or its consent-management provider may maintain records relating to cookie choices, including:

Date and time of consent
Consent categories
Withdrawal of consent
Consent version
Technical identifiers necessary to demonstrate the choice

These records may be retained for compliance, auditing, security, and dispute-resolution purposes.

8. Changes to This Cookie Policy

Hexanest LTD. may update this Cookie Policy from time to time.

Changes may be made to reflect:

New Service functionality
Changes to cookies or similar technologies
Changes to service providers
Security requirements
New analytics tools
Changes to legal requirements
Changes to privacy practices
Changes to business operations

When this Policy is updated, the "Last updated" date will be revised.

If we make a material change to cookie practices that requires additional notice or consent under applicable law, Hexanest LTD. will provide the required notice or seek additional consent before implementing that practice.

Continued use of the Service after an update does not substitute for consent where applicable law requires separate consent.

Previous cookie choices may need to be requested again where:

Our purposes materially change;
Cookie categories materially change;
Applicable law requires renewed consent; or
The consent record can no longer reasonably be relied upon.

9. Contact

For questions, concerns, or requests regarding this Cookie Policy, cookies, tracking technologies, or privacy preferences, contact:

Privacy Officer
Hexanest LTD.
Operating as HexaNest
Email: support@hexanest.ca

For broader questions concerning how Hexanest LTD. collects, uses, discloses, stores, or protects personal information, please review the HexaNest Privacy Policy.

If you believe a cookie or tracking technology is operating inconsistently with this Policy, contact support@hexanest.ca with sufficient information for us to investigate the issue.

HexaNest Cookie Policy